The staff of Books Again is all-volunteers, and all are members of Friends of the Library.

Volunteers perform a wide range of jobs that includes serving as Day Manager overseeing the operation of the store; working the cash register; training new volunteers; sorting, pricing and shelving donated books; giving new customers a tour of the store, highlighting the organization of fiction and non-fiction, pricing, and special sales; making gift items, such as turned wooden jewelry and vases that, when sold, provides income to the store; contributing books to neighborhood libraries and other non-profits; preparing for major sales, such as Books-by-the-Bag (BBB) and Friends Half-Price sales; donating books to special children's events, such as the State Fair Kids Day Parade; conceiving of and developing projects, such as the Annex, that enhance the processing, display, and sale of books; and so forth.

A volunteer may also adopt a particular non-fiction subject area, such as architecture, science, or memoirs, and assume responsibility for decisions about what to keep, what to discard, and what to put on sale, while keeping the shelves in the store neat and tidy. Or, another volunteer could do the same in fiction by managing all books written by authors whose last name starts with a particular letter, such as “C” or “W”.

One person may perform several different roles during the course of a workday or over a period of time.

At the Friends of the Library Annual PCCLD Board Mixer in June 2022, the contributions of the Books Again volunteers were recognized.

The current group of volunteers comes from a wide range of occupational backgrounds and life experiences. There are five former health-care workers, including four nurses and a speech-language pathologist; included also are a dietitian who worked at CMHIP, a minister, several public-school teachers and university faculty, a university librarian, a resource manager with the City of Pueblo, an engineer with the City of Chicago, a bank teller, a computer geek, and two published authors (who are still writing). There are also four vets, each from a different branch of the military. A few volunteers still work, either for an employer or running their own businesses; one owns and operates a house and pet sitting business. And finally, leisure-time activities pursued by the current volunteers include running, woodturning, photography, and, of course, reading.

If interested in learning more about volunteer opportunities at Books Again, complete the Application Form and either mail it to or drop it off at Books Again, 622 S. Union Ave, Pueblo, CO 81004.